Welcome to Villalobos, how we can help you?
Having doubts is normal when you book accommodation. We will try to answer all your questions. If you have any questions, feel free to call our reception number to resolve them.Frequently Asked Questions
How to book
Directly on our website, villalobossuites.comAre the prices on the website per person or apartment?
The prices on the website are per apartment/night.
It is not allowed to exceed the number of people allowed per apartment.
It can be found in the description of every apartment type.
What is the payment method for my reservation?
At the time of booking, your credit card details will be requested only to guarantee the reservation.
Payment may vary depending on the rate we choose
You can pay at reception on the day of arrival in cash or by card.
The maximum amount accepted is up to 900 €.
Is it possible for me to extend or modify my stay?
You can request it via email or phone listed on the website. Contact us at recepcion@villalobossuites.comCan I request a cot?
Yes, it’s free and you can book a cot upon request. Please inform us at the time of booking or by email. We do not have extra beds, some apartments have a sofa bed. You can consult by email and we will inform you.
Cancellation policy
These conditions may vary according to season and will be visible in your booking made.
Non-refundable offer: 100% expenses, no changes or cancellations.
What is the process for cleaning and changing towels and sheets?
Every 2 days, cleaning is performed, and towels and sheets are changed every 4 days.
Reception
The hours of the face-to-face reception are from 11 h to 20 h in case those who are outside the opening hours can call the reception number and we will attend immediately.
Languages Spoken
Spanish, German, English, French, Italian, Dutch, Portuguese.
